Supervisor - Birmingham

Restaurant Supervisor
Salary: £12.50 per hours + Tips
Location: Birmingham City Centre
Job Type: Full-time

About the Role
Our client is a bold and buzzing hospitality venue in the heart of Birmingham, known for its creative food, standout cocktails, and unbeatable atmosphere. With a focus on delivering unforgettable guest experiences, they are now looking for a passionate and experienced Restaurant Supervisor to support the day-to-day running of the front-of-house team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, has a natural flair for leadership, and is committed to delivering exceptional service with a smile.

Key Responsibilities

• Support the management team in overseeing daily front-of-house operations
• Lead by example in delivering warm, attentive, and memorable service
• Supervise and motivate the team during service, ensuring smooth and efficient operations
• Assist with training and onboarding new team members
• Handle guest queries and feedback professionally, ensuring a positive resolution
• Maintain high standards of cleanliness, presentation, and atmosphere throughout the venue
• Ensure all opening and closing procedures are followed correctly
• Support with stock control, ordering, and supplier coordination
• Collaborate with the kitchen and bar teams to ensure seamless service
• Uphold health & safety and food hygiene standards at all times

What Our Client Is Looking For

• Previous experience in a supervisory or senior front-of-house role
• A genuine passion for hospitality and guest experience
• Strong leadership and communication skills
• Ability to remain calm and confident under pressure
• A hands-on, can-do attitude and a team-first mindset
• Excellent organisational skills and attention to detail
• Flexible availability, including evenings and weekends

Desirable

• Experience in a high-volume, fast-paced restaurant or bar
• Knowledge of POS systems and basic stock management
• First Aid or Food Safety certifications (preferred but not essential)

Benefits

• Discounted food on shift
• 50% off food for you and your friends when dining together
• 20% off food for friends and family
• Tips & service charge
• Pension scheme
• 28 days paid holiday
• Uniform provided
• Career growth & progression opportunities
• Training & development plan
• Fun, inclusive, and supportive working environment

Pineapple Recruitment is recruiting for this role on behalf of our client and is acting as a Recruitment Agency in relation to this vacancy.