Receptionist - Tetbury

Job Title: Receptionist - Tetbury 
Establishment: Hotel 
Salary: 11.73 + Service Charge
Hours: Full-time 


About

Our client is a small, privately owned company with a unique collection of three hotels, each with its own distinctive style and character, offering guests a diverse range of experiences. Who is seeking a talented Chef de Partie to join their culinary team.

The management team is fully committed to reducing their carbon footprint and improving the sustainability of their operations. Our client is proud to have recently joined the ‘EarthCheck’ accreditation scheme and achieved our ‘Bronze EarthCheck’ certification. They are now actively working towards our Silver accreditation. They aim is to involve all teams in this ongoing and vital effort, fostering a sense of pride in their shared achievements across the Collection. Let’s collaborate by sharing best practices and innovative ideas for a brighter, more sustainable future.

The Role:

• Checking in and checking out guests
• Administrative duties
• Telephone duties and email enquiries
• Taking bedroom and restaurant reservations
• Meeting and greeting guests
• Dealing with general enquiries from guests and members
• Liaising with other departments where necessary
• Preparing function menus, place cards and table plans
• Ensuring public areas are clean and presentable at all times

Skills:

• Flexibility to adapt to changing situations and guest needs
• Accuracy in handling reservations, check-ins, and other administrative tasks
• Team player
• Interpersonal skills
• Positive attitude
• Strong communicator
• Organised
• Weekend availability
• Must have own transport

The Package:

• 28 days holiday per annum, including bank holidays
• Additional day off for your Birthday
• Extra holiday day awarded annually up to first 5 years
• Service charge and tips
• Meals on duty
• Free on-site parking
• 50% discount on food in the restaurants across all sites
• £50 bed & breakfast stays at the hotels in the collection
• 15% discount on Spa retail
• 20% discount on Spa treatments
• Discounted family and friend stays
• Annual appraisal
• Staff Uniform
• Staff Accommodation (subject to availability)
• Discount on other Pride of Britain hotels
• Refer a friend scheme (£500 bonus)
• Available 24/7 with practical advice and support through employee assistance programme
• Take home goods
• Rewards and benefits platform
• Charity Events
• Paid volunteering days
• Online fitness and wellbeing platform
• Pension Scheme
• Enhanced Maternity & Paternity pay & Adoption pay
• Cycle to work scheme

We are committed to encouraging equality, diversity and inclusion among our team. Our aim is for our team to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as Recruitment Agency.