Operations Manager - Surrey

Job Description:

Our Client is a market leading contract catering company specialising in school food. By combining their understanding of the education sector and their knowledge of what’s on trend in the food world, they encourage creativity and excitement in their kitchens, allowing teams to do what they do best and provide fantastic food experiences for the children.

By providing excellent care and services to both clients and children, they have ensured the successful growth of the company and to keep up with the rapid pace of this growth, they are now looking for an experienced Operations Manager to join the team.

The role:

As the Operations Manager, you will hold a pivotal leadership role, overseeing the complete catering operations for a designated region of Primary and Secondary school contracts. Reporting to the Senior Operations Manager, you will be responsible for leading their teams in delivering the highest quality food and service. This role requires creative flair, originality, and the strategic ability to make a significant impact within the school catering industry.

*** Previous experience in the education or contract catering sector, as well as experience managing multiple sites, is essential ***

Your responsibilities will include:
 

• Ensure all contracted services are adhered to, flawlessly delivered, and enhanced to exceed client, customer, and company expectations.

• Provide outstanding support and guidance while managing teams to ensure a consistently fantastic dining experience for students and staff, aligned with all company standards.

• Continually review the performance and profitability of each contract. Implement controls to manage costs while ensuring the highest level of service quality.

• Ensure the highest quality food offerings and reflect high-street trends and modern dining preferences.

• Manage and support the development, progress, and performance of all line reporting managers.

• Support the sales function in both retaining existing business and securing new contract wins.

• Ensure stringent compliance with all Health & Safety and Hygiene procedures and standards.

The Ideal Candidate:

They are looking for somebody who shares their passion for maintaining the highest standards of food and service for their customers, along with the following:

• Previous experience in managing and developing teams, preferably in the catering industry
• A natural positive leader who can demonstrate great teamwork
• Client relationship management experience
• Excellent stakeholder management, both internally and externally
• Experience dealing with HR matters, ie grievances & performance
• Sound IT knowledge and experience in using different programmes
• Full clean driving licence

Why apply?

As one of the UK's fastest growing independent businesses you'll be joining a company where people are at the core and the opportunity to develop your career is endless.
Our client offers fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way.

They understand that the health and wellbeing of their employees is vital so as well as a competitive salary and car allowance, they've just launched a brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working!

Please note, our client expects all staff to share their commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as a Recruitment Agency.