Lodger Porter - Oxford

Job Title: Lodge Porter
Location: Prestigious College in Oxford
Salary: £12.60 per hour (£26,208 per annum)
Contract Type: Full time, permanent 
Hours: 40 hours per week, working 4 out of 7 days including weekends

The Role

An exciting opportunity has arisen for a Lodge Porter to join the team at a prestigious college in Oxford. The Porters’ Lodge serves as a central hub for the College, providing security, information, and support to academics, students, staff, and visitors. Open 24 hours a day year-round (excluding a brief closure at Christmas), the Lodge supports both the academic and commercial life of the College, including conferences, bed and breakfast services, and fine dining during vacation periods

Security, Fire Safety, Discipline & First Aid

• Monitor visitors to the College and intervene when necessary, liaising with University Security Services and Thames Valley Police as required.
• Control vehicle access and address unauthorised parking.
• Respond to fire and burglar alarm activations and carry out any necessary follow-up actions.
• Ensure proper handover and safety procedures at the end of each shift.
• Address minor infringements of College rules and escalate serious matters to the Dean.
• Maintain a daily log of relevant incidents.

Reception Duties

• Provide information, directions, and assistance to Fellows, students, staff, and visitors.

Communications

• Act as the first point of contact for incoming telephone calls.
• Manage the post room, handling parcels and mail via Royal Mail and other couriers.

Other Duties

• Handle cash transactions related to the sale of tokens, memorabilia, photocopying, etc.

Requirements

• Previous experience in roles involving security procedures, access control, public interaction, customer service, and reception duties.
• Ability to use basic IT systems and CCTV, and to maintain accurate records and reports.
• Strong organisational skills with the ability to prioritise and manage conflicting demands.
• First Aid qualification or willingness to undertake training.
• Appointment subject to a DBS check.

If you're ready to take the next step in your career and thrive in a supportive, service-oriented environment, we’d love to hear from you.

Pineapple Recruitment is acting as a Recruitment Agency on behalf of our client for this vacancy.