Learning Skills Development Officer - Hospitality

Job Description
Job Title: Learning Skills Development Officer - Hospitality
Establishment: Hospitality
Location: West Midlands
Salary: £32,333 to £34,974


The appointment is subject to the Conditions of Service for Business Support Staff.

All successful applicants will undergo the following checks:
  • Enhanced DBS
  • 2 x References, one of which must be your current or most recent employer
  • Qualification validation check

The salary range for this post is from £32,333 to £34,974 per annum pro rata. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

The hours of work will be based on 22.2 hours per week, 52 weeks per annum.

ANNUAL LEAVE (pro rata)
The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the Principal’s discretion’.

After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

Please note that only in exceptional circumstances, with your Directors permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.

The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.

All newly appointed staff have to serve a 9-month probationary period.  During the probationary period you will have to complete the Corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security  and Health & Safety training session. Failure to complete these will prevent you from successfully completing your probation.

All candidates have to have 2 satisfactory references.

The successful applicant will be based cross campus but may be required to work at other locations from time to time.

Our client will undertake qualification validation by writing to the appropriate educational institute.  Only those qualifications which are essential for the post will be followed up.

If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees.  However, student loan facilities are available.

All staff are required to have a minimum level 2 qualification in both English and Maths.  If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment with our client.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.  All newly appointed staff will be required to undertake safeguarding training during their probationary period.

Our client adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’.  As part of your induction, you will be required to read and understand part 1 of this document.

Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process. Consent for these checks was requested at application stage.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check.  The costs of this check will be deducted from the applicants first salary payment from the College.  The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information.  Copies of these are available on request.

The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments.  We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

The purpose of the role is to provide support for a range of Hospitality and Catering apprenticeships (onsite and in the workplace) within the Hospitality area at the College by:
  • developing Schemes of Work to support learning and assessment activities to support our high quality Hospitality provision whilst also ensuring timely and successful completion of all work delivered;
  • delivering high quality learning and assessment activities which meet the needs and interests of Hospitality and Catering and support their learning and development towards progress into Further Education, apprenticeships and / or employment with training;
  • Use online platforms to monitor progress of apprentices, booking EPA’s and preparing for assessments when appropriate.



  • Negotiate and maintain appropriate Individual Learning Plans (ILPs) including Pro Monitor and conduct progress reviews.
  • To identify and propose development actions to improve the efficiency and effectiveness of provision
  • To implement evaluation systems to capture feedback.
  • To liaise with internal and external agencies, to ensure effective and efficient recruitment, retention and achievement of learners.
  • To interview and conduct initial assessment of potential learners using locally and nationally devised assessment systems.
  •   To deliver, support delivery and develop appropriate and relevant induction/exit learning to learners to promote positive progressions including Health and Safety, Safeguarding and Prevent themes.
  • To provide guidance, advice and support for learners, tailored to individual need.
  • To work within the whole College quality policy framework to ensure the effective operational management of the curriculum, at course team level, exists and supports the CRQ Director/CRQ Manager.
  • To ensure learners are enrolled on the right course at the right level.
  • Ensuring that quality assurance and self-assessment including assessments of delivery is informed by observation evidence, learner and course performance data; and information derived from obtaining the views of learners, team members and external partners.
  • Operating within the procedures of quality assurance and self-assessment to rigorously conduct course review in order to lead to improved outcomes for learners and for meeting raised targets.
  • To contribute to responsible risk management including risk assessment, health and safety, Safeguarding and welfare management in the area.
  • To liaise with MIS to ensure all relevant data reporting is accurate and completed in a timely manner.
  • Contribute to the implementation of quality improvement strategies, sharing good practice and reviewing the progress of the courses / programmes.
  • To carry out marketing and promotional activities and attend meetings and conferences as appropriate.
  • To operate within the College’s Quality System and the requirements set out for quality by the Education Skills Funding Agency with regards to attendance, retention and achievement.

  • To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
  • To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
  • To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
  • To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
  • To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
  • To take reasonable care for the health and safety of him/her and for others affected by his/her work.
  • To actively support College Safeguarding, Equality and Diversity policies.
  • To operate/conduct all HR tasks and functions within the principles of GDPR.
Conditions of Service 
Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.  The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

Having a criminal record will not necessarily bar you from working with us.  This will depend on the nature of the position and the circumstances and background of any offences.

All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.

Our clients facility is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:
  • Cigarettes
  • E-cigarettes
  • Vaporisers
  • Pipe smoking
  • Cigars
  • And all other associated smoking products
Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as Recruitment Agency.
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  • Salary Icon Salary £32333 - £34974
  • Reference Icon Job Reference REF1309
  • Calendar Icon Posted on Posted on 21 June 2024
  • Category Icon Category Hospitality
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