Housekeeping Room Attendant- Ascot

Job Description
Our client is a 5* luxury traditional country house hotel with an eccentric spirit. Our client values are the fundamental spirit on how they reach their goals. As an ambassador of the company you will be entrusted with their values and expected to further enrich their "We Care culture": Passion - Personality - Respect - Working Together - Innovation

We are looking for a Housekeeping Room Attendant to join our client in Ascot: 

About the role: 

As a Housekeeping Room Attendant To clean and maintain allocated areas, ensuring  an outstanding environment and exceptional guest experience.

Salary: £23,795 + Guaranteed Service Charge/ 40 Hours per week

Main Responsibilities:


Housekeeping Operations

  • Cleaning of guest rooms and public areas as per our clients' standards in timely manner
  • Assist in any way that may be necessary to ensure the smooth and efficient running of the Housekeeping Department
  • Make up beds, clean and set up sitting room, bedroom and bathroom promptly, in accordance with departmental standards.
  • Turn down and night service for occupied rooms and suites
  • Keeping service and linen areas tidy and stocked
  • Exceeding our guests' expectations by providing discreet and personalised service
  • Care and presentation of equipment/ knowledge of chemicals usage
  • Report maintenance problems on the spot
  • Carry out deep cleaning / spring cleaning duties as directed by the Housekeeping Supervisor
  • Hand items of lost property to the Housekeeping Supervisor
  • Maintain a professional and polite guest conversation and posture at all times
  • Adhere to grooming guidelines at all times

Team Development

  • To develop a close working relationship  with all department  colleagues and managers to ensure guest expectations are met.
  • Ensure problems/queries are passed on to Housekeeping  Supervisor 
  • Assist in the training and development of colleagues when required

Health & Safety

  • Comply with all statutory and company health and safety, fire, bomb and security regulations 
  • Ensure job required certificates are kept up to date


  • Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required this will involve supporting the Cloakroom and Public Area Attendant team with their duties. 
  • You may on occasion be required to adjust your hours of work to cover the business needs

Qualifications & Requirements: 
  • Experience in a similar role would be an advantage
  • Customer service experience
  • Good level of English language
  • Good organisation and time management skills
  • Team player
  • Well presented

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as Recruitment Agency
Apply Now
  • Location Icon Location Berkshire, United Kingdom
  • Salary Icon Salary £23795 - £23795
  • Reference Icon Job Reference REF1338
  • Calendar Icon Posted on Posted on 04 July 2024
Apply Now
Cta Image