Head Waitress / Waiter

Head Waiter / Head Waitress

Location: Pembrokeshire, Wales

Package: Up to £33,500 (including gratuities via Tronc)

Position Type: Full-Time, Permanent

Step Into Luxury Hospitality at Its Finest

Are you an ambitious hospitality professional who thrives in an atmosphere of culinary excellence?

Our client—an internationally acclaimed, 5-star luxury hotel and multi-award-winning culinary destination in Wales—is looking for a passionate, dedicated Head Waiter / Head Waitress to elevate their front-of-house team.

Set within the breath-taking Pembrokeshire countryside, this renowned estate features a flagship restaurant holding 4 AA Rosettes under the vision of a celebrated Executive Chef. Working closely with the Food & Beverage Manager, you will play a pivotal role in delivering effortless, world-class dining experiences where precision meets warmth.

Location Note: Because of our client’s peaceful, tucked-away countryside setting, a valid driving licence and access to your own vehicle are essential. In return, your daily commute comes paired with spectacular, panoramic views across rolling hills and easy access to the world-renowned Pembrokeshire Coast National Park.

What You Will Receive

• Competitive Earnings: Package up to £33,500, including Tronc-shared gratuities (currently tracking at ~£3.5k per annum).
• Profit Sharing & Security: Eligibility for the company-wide Employee Profit Share Scheme and company pension via NEST.
• Exceptional Travel & Leisure Perks:
• 50% off best available rates at Small Luxury Hotels (SLH) properties worldwide.
• Preferred partner rates across POB Hotels.
• Generous employee and friends-and-family stays across sister luxury properties.
• 30% discount on food and beverage across all collection venues.
• Career Investment: Tailored personal development plans, dedicated mentorship, and financial backing to pursue professional qualifications.
• Recognition & Well-being: Milestone rewards programme, long-service holiday bonuses, generous employee referral scheme, and comprehensive wellness support via Hospitality Action.
• On-Shift Comfort: Complimentary, quality meals provided on duty.
• Lifestyle: A genuine work-life balance surrounded by Britain’s only coastal national park—ideal for hiking, surfing, and outdoor living.

What We Are Looking For

• Fine Dining Pedigree: Proven front-of-house experience within 2/3 AA Rosette or Michelin-calibre establishments.
• Inspiring Leadership: A natural ability to lead by example on the floor, guiding junior team members with poise, warmth, and confidence.
• True Guest Focus: Sincere warmth and a proactive, guest-centric approach to bespoke service.
• Resilience & Professional Pride: High standards of attention to detail, calm under pressure, and a collaborative team mindset.
• Mobility: Full driving licence and own transport.
• Positive attitude and approach

Ready for Your Next Chapter?

Join an award-winning team with a supportive, close-knit culture where exceptional food, high service standards, and a fun working environment go hand in hand.

Apply today with your up-to-date CV to start the conversation.

Pineapple Recruitment is acting as a Recruitment Agency on behalf of our client for this vacancy.