Head of HR Services

Head of HR Operations

We are currently seeking an experienced Head of HR Operations for our Client, to lead the HR Service Centre across a collection of businesses.

This role requires a seasoned HR Leader who has demonstrable leadership experience and can navigate complex employee relations issues and TUPE processes. Experience of implementing an new HR system within a mid-large scale business would be advantageous.

Key responsibilities:

• Oversee all HR operations activities, ensuring smooth and efficient processes are in place
• Manage employee onboarding activities , including conducting orientations and ensuring compliance with all regulatory requirements such as RTW and DBS
• Lead a team of HR professionals, providing guidance, coaching, and development opportunities
• Supporting the Chief People Officer with the implementation of the People Strategy
• Providing effective insights and reporting to the CPO and working on key strategic projects as agreed
• Collaborate with cross-functional teams to support the design and implementation of HR programs and initiatives
• Oversee the administration of HR to payroll processes, ensuring timely and accurate processing of the employee compensation
• Ensure compliance with employment laws, regulations, and company policies
• Manage employee benefits programs, including open enrolment, supplier relationships, and employee enquiries
• Oversee the maintenance and utilisation of the HRIS system, ensuring data accuracy and security
• Provide guidance and support on employee relations matters, conducting investigations as necessary
• Working collaboratively across the group

Experience and Qualifications:

• CIPD Level 7 qualified or above
• Proven experience in HR leadership roles, with a focus on leading HR operations, service centre management, employee relations, and TUPE processes in a mid-large scale organisation
• In-depth knowledge of employment laws and regulations
• Excellent communication and interpersonal skills
• Coaching and mentoring qualification is desirable
• Experience of working and leading a HR function in a complex/matrix organisation is desired
• Excellent leadership and influencing skills, with the ability to build strong relationships at all levels of the organisation, as well as manage change
• Exceptional problem-solving and decision-making abilities
• Strong organisational skills and attention to detail
• Proficiency in HRIS system
• Ability to manage and thrive on multiple priorities in a fast-paced environment

Benefits:

• 25 days of holiday plus Bank Holidays
• Free lunches
• Enhanced family-friendly leave (16 weeks full maternity pay/adoption leave, 2 weeks full pay for paternity leave)
• Discretionary bonus scheme
• Car allowance £650/month
• Hybrid working - 3 days a week in the office, 2 days working from home
• Company sick scheme
• Birthday leave
• Holiday Buy & Sell Scheme
• Access to Thrive Rewards Wellbeing and Discounts platform

Pineapple Recruitment is recruiting for this role on behalf of our client and is acting as a Recruitment Agency in relation to this vacancy