Vacancies

Head of HR Operations

Job Description

Head of HR Operations

We are currently seeking an experienced Head of HR Operations for our Client, to lead the HR Service Centre across a collection of businesses.

This role requires a seasoned HR Leader who has demonstrable leadership experience and can navigate complex employee relations issues and TUPE processes. Experience of implementing an new HR system within a mid-large scale business would be advantageous.

Key responsibilities:

  • Oversee all HR operations activities, ensuring smooth and efficient processes are in place
  • Manage employee onboarding activities , including conducting orientations and ensuring compliance with all regulatory requirements such as RTW and DBS
  • Lead a team of HR professionals, providing guidance, coaching, and development opportunities
  • Supporting the Chief People Officer with the implementation of the People Strategy
  • Providing effective insights and reporting to the CPO and working on key strategic projects as agreed
  • Collaborate with cross-functional teams to support the design and implementation of HR programs and initiatives
  • Oversee the administration of HR to payroll processes, ensuring timely and accurate processing of the employee compensation
  • Ensure compliance with employment laws, regulations, and company policies
  • Manage employee benefits programs, including open enrolment, supplier relationships, and employee enquiries
  • Oversee the maintenance and utilisation of the HRIS system, ensuring data accuracy and security
  • Provide guidance and support on employee relations matters, conducting investigations as necessary
  • Working collaboratively across the group

Experience and Qualifications:

  • CIPD Level 7 qualified or above
  • Proven experience in HR leadership roles, with a focus on leading HR operations, service centre management, employee relations, and TUPE processes in a mid-large scale organisation
  • In-depth knowledge of employment laws and regulations
  • Excellent communication and interpersonal skills
  • Coaching and mentoring qualification is desirable
  • Experience of working and leading a HR function in a complex/matrix organisation is desired
  • Excellent leadership and influencing skills, with the ability to build strong relationships at all levels of the organisation, as well as manage change
  • Exceptional problem-solving and decision-making abilities
  • Strong organisational skills and attention to detail
  • Proficiency in HRIS system
  • Ability to manage and thrive on multiple priorities in a fast-paced environment

Benefits:

  • 25 days of holiday plus Bank Holidays
  • Free lunches
  • Enhanced family-friendly leave (16 weeks full maternity pay/adoption leave, 2 weeks full pay for paternity leave)
  • Discretionary bonus scheme
  • Car allowance £650/month
  • Hybrid working - 3 days a week in the office, 2 days working from home
  • Company sick scheme
  • Birthday leave
  • Holiday Buy & Sell Scheme
  • Access to Thrive Rewards Wellbeing and Discounts platform

Pineapple Recruitment is recruiting for this role on behalf of our client and is acting as a Recruitment Agency in relation to this vacancy

 

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  • Location Icon Location Worcester, United Kingdom
  • Salary Icon Salary £60000 - £70000
  • Reference Icon Job Reference REF2017
  • Calendar Icon Posted on Posted on 01 April 2025
  • Category Icon Category Contract Catering
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