General Manager - Worcester

Job Title: General Manager
Location: Worcester
Terms: Full-Time
Salary: £38,000 - £40,000 + tips

ABOUT THE ROLE:

Our client is searching for an inspiring General Manager to take the reins of their buzzing establishment in Worcester. A place where bold flavours, creative drinks, and feel-good vibes come together under one roof. This isn’t just about running a restaurant; it’s about leading a team, delivering unforgettable guest experiences, and making the venue the go-to spot in town.

You’ll be the driving force behind the business, leading both front and back-of-house teams, keeping operations slick, and ensuring guests leave smiling every time. If you’re a natural leader with a passion for hospitality, a sharp commercial mind, and the charisma to energise your crew, this could be your next big move.

WHAT YOU’LL BE DOING:

• Running the day-to-day operations of a lively, fast-paced restaurant.

• Leading, mentoring, and motivating your team across front and back-of-house.

• Creating a positive, people-first culture that delivers amazing guest experiences.

• Working closely with the Head Chef to ensure top-quality food and smooth kitchen operations.

• Managing budgets, labour costs, and stock levels to drive profitability.

• Owning service standards, compliance, and health & safety – everything from hygiene to licensing.

• Driving local marketing and community engagement to keep the restaurant buzzing.

• Problem-solving on the fly and keeping things calm, even when it’s hectic.

WHAT OUR CLIENT IS LOOKING FOR:

• Previous experience as a General Manager (or Assistant GM ready to step up) in a fast-paced hospitality setting.

• A passion for brilliant service, team leadership, and customer satisfaction.

• Strong understanding of restaurant operations – from rotas and revenue to compliance and culture.

• Commercially savvy, with the ability to hit KPIs and boost performance.

• A hands-on leader who leads by example and isn’t afraid to roll up their sleeves.

• Someone cool under pressure, solutions-focused, and always two steps ahead.

• A genuine people person who brings energy, enthusiasm, and heart to everything they do.