General Manager - Nottingham 
Establishment: Restaurant 
Salary: £38,400 - £40,400
Contracted Hours: 45

Pineapple Recruitment is proud to be working with an industry-leading restaurant chain where they are looking for a General Manager to take ownership of their flagship Nottingham restaurant.
 

About You:

Our client is looking for dynamic individuals with a love and passion for food to join their exciting journey, their people are at the heart of what they do:

• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head-on, with a willing can-do attitude.
• You will want to be part of our success story.
 

Role Overview:

As the General Manager, you will take full responsibility for every aspect of your restaurant’s operations. This is a hands-on leadership role where you will oversee profitability, team development, customer experience, and operational excellence.

Key Responsibilities

Profitability & Cost Management

• Take ownership of your restaurant's profitability, closely monitoring and controlling costs across all areas.
• Support the Head Chef in meeting food cost targets by ensuring adherence to specifications, monitoring yields, verifying orders, and maintaining product availability at all times.
• Recognise labour as a significant cost factor, creating efficient rotas and reducing turnover through effective recruitment, training, and team engagement.

Team Leadership & Development

• Engage, motivate, and inspire your team through clear communication and regular updates, fostering a positive and well-informed workplace culture.
• Prioritise staff development by rotating responsibilities across key team members, such as the Head Chef, Deputy Manager, Sous Chef, and Team Leaders, encouraging their growth and progression.
• Focus on team retention by monitoring turnover figures and planning succession to ensure the right people are in the right roles.
• Maintain a safe and supportive working environment by applying sound HR practices, managing situations effectively, and seeking appropriate advice when required.

Customer Experience

• Ensure every shift delivers an exceptional customer experience, maintaining the highest standards of service and hospitality.
• Use feedback effectively to make informed decisions and continuously improve the customer journey.

Operational Excellence

• Confidently support all sections of the kitchen, providing hands-on assistance as needed.
• Stay connected to your local environment, identifying innovative ways to boost sales and enhance customer engagement.

Health, Safety & Compliance

• Ensure the safety and well-being of both your team and customers by adhering to all relevant safety standards and best practices.

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as Recruitment Agency.