About the client:
Our client is a five AA Red Star award-winning hotel, located in the heart of London's countryside in beautiful Berkshire, just 40 minutes from London and 25 minutes from Heathrow.
We are currently seeking an accomplished Conference & Banqueting Manager to join their team, renowned for hosting some of the most memorable events and parties in history. This role offers a unique opportunity to contribute to the success of their conference and banqueting department, held to the highest standards.
About the role:
As a Conference & Banqueting Manager you'll be responsible to manage the Conference and Banqueting operations, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction through, following planned request as described by events Road sheet, anticipating extra guest requests, responding to special requests positively. We are looking for an individual with a proven background in event management, excellent organisational skills, and a commitment to ensuring seamless and unforgettable experiences for the guests.
Responsibilities:
- To be confident and demonstrate high levels of Leadership, maturity and professionalism at all times.
- To take ownership and follow and complete any instructions given to you by the senior Management.
- To take ownership showing passion; ensure that food & Beverage will be served by Hotel Standards and in the required time according to the Event road sheet.
- To effectively manage your time and productivity whilst at work.
- To effectively manage the time and productivity of your team whilst at work.
- To take pride and ensure that appropriate mise-en-place is prepared according to the event road sheet.
- To be confident in setting up conference room, as instructed by events road sheet, thus meeting guests expectations.
- To ensure that all conference suits are presentable, and in optimal condition
- To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
- To attend briefings and departmental meetings.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
- To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
- All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
- Adhere to all policies and procedures as outlined by the hotel.
What's In It For You?
- Salary of £40,112 per annum
- Working 48 hours per week
- £11,000 estimated annual Tronc (non-contractual)
- 30 days of annual leave, including bank holidays
- Private healthcare
- Up to 10% bonus + uniform allowance
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends & family rates at their Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Discounts on spa treatments and products
- Special gifts based on length of service
- Recommend-a-friend bonus scheme.
- Health cash plan
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- …and so much more
If you find the buzz and pace of hospitality exciting and feel comfortable working under pressure, please apply now, we'd love to hear from you!
Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as a Recruitment Agency.