Our client is a service provider working across the UK to business serving caterers within the food and beverage industries. They are all about delivering great client
and customer experiences with exceptional service, sustainability, and diligence at the heart of everything they do.
We are currently recruiting a Business Support Administrator to join our Client's growing Business Support Team, to help offer a variety of support across the whole business by working collaboratively and efficiently within their team. As a Business Support Administrator, your role will be varied and supportive, reporting to the Business Support Manager. This will be an office-based role, with the opportunity for hybrid working depending on the needs of the business.
Business Support Administrator Position Remuneration Overview & Responsibilities
- Day to day administration, call queues and customer service support
- Opening customer supply accounts within the agreed SLA timescales
- Analysing and processing data in relevant systems
- Maintaining multiple system databases accurately
- Providing analytical support where required i.e. Benchmarking and shopping baskets
- Providing system and process support to the wider team and customers i.e. the use of ordering and stock portal Procure Wizard
- Coordinating sales support within agreed timescales
- General team support
Business Support Administrator Position Requirements
- Administration experience employing good communication and organisational skills, including confidence in answering the phone
- Attention to detail, analytical and numeracy skills
- Great interpersonal skills: ability to communicate with clients and stakeholders in an approachable yet professional manner
- Proactive team player with a “can do” work ethic
- Comfortable working in a pressurised, deadline-driven environment
- Excellent time management, with the ability to plan and prioritise own workload to meet deadlines and SLA timeframes
- Proficient in the use of Microsoft Excel
- Willingness to learn new systems
Desirable (not essential)
- Google Suite experience
- Procurement experience
- Procure Wizard experience
Procurement Administrator Position Remuneration
- 25 days' holiday plus bank holidays
- Free lunch
- Pension scheme
- Your Birthday off!
- Discretionary bonus scheme
Pineapple Recruitment is handling this recruitment on behalf of our client and is acting as a Recruitment Agency for this role.