Bar and Lounge Supervisor

Bar & Lounge Supervisor

Can you see yourself working at a 5 AA Red Stars | 4 AA Rosettes Hotel?

Immerse yourself in world-class luxury at one of the UK’s most celebrated country house estates. Set against the breathtaking backdrop of the Preseli Hills in the Pembrokeshire countryside, our client represents the absolute pinnacle of Welsh hospitality—blending peerless standards with a warm, genuine family ethos.

Home to an acclaimed 4 AA Rosette fine dining restaurant, a vibrant artisan dining room, and an ambitious cellar programme, this is an extraordinary environment for anyone dedicated to the craft of exceptional food and drink.

Working closely alongside the Head Sommelier and Food & Beverage Manager, you will bring energy, expertise, and leadership to the bar and lounge, delivering seamless service to guests from across the globe.

*Due to the location, a full UK driving licence and access to your own vehicle are essential—though you will get to enjoy some beautiful local scenery on your commute!*

The Role

As Bar & Lounge Supervisor, you will set the tone for the guest experience, combining deep product knowledge with effortless, intuitive hospitality:

• Champion the Beverage Programme: Curate and serve an inspired selection of world wines, artisanal spirits, and bespoke craft cocktails with precision and style.
• Inspire Front-of-House Standards: Supervise and mentor the lounge team, ensuring flawless service across both relaxed afternoon settings and high-energy evening service.
• Deliver Sincere Guest Journeys: Build natural rapport with guests, anticipating their preferences and elevating every touchpoint from pre-dinner aperitifs to late-night digestifs.
• Collaborate with Top Industry Talent: Work side-by-side with an award-winning culinary and sommelier brigade, constantly refining offerings and sharing passion for the industry.

Who You Are

We are looking for an ambitious, charismatic professional with a genuine flair for mixology, wine, and luxury hospitality:

• Cocktail & Spirits Focused: Proven hands-on experience behind the bar, ideally supported by WSET Level 2 (Spirits/Wine) or equivalent industry certification.
• Solid Wine Literacy: Confident speaking about world wines, grape varieties, and pairings, with an appetite to keep learning.
• Intuitive Host: A warm, engaging personality with a natural instinct for high-end customer care.
• Standards-Driven: Experienced in luxury environments—comfortable delivering both the precision of fine dining and the warmth of relaxed country luxury.
• Supportive Teammate: Reliable, resilient, and collaborative, with a positive attitude that elevates the team around you.

Package & Benefits

• Total Package: Up to £31,500 per annum (inclusive of basic pay, Tronc, and pension).
• Transparent Tronc: Gratuities distributed equitably via a dedicated Tronc system (currently averaging ~£3,500 per year).
• Exceptional Travel & Dining Perks:
• 30% staff discount on all food and beverage across our client’s venues and sister properties.
• Subsidised staff and "Friends & Family" room rates across the hotel portfolio.
• Industry-leading preferred rates with Pride of Britain Hotels and Small Luxury Hotels of the World (SLH).
• Career Development: Bespoke, individual training and development pathways designed to help you progress.
• Quarterly Rewards: Structured recognition programmes celebrating exceptional team contributions.
• Holiday Loyalty Benefit: Additional paid annual leave accrued through long service.
• Support & Well-being: Access to the 24/7 Hospitality Action Employee Assistance Programme.
• Unrivalled Setting: A stunning workplace enveloped by world-renowned coastal national parks and rolling countryside.

Join a celebrated, award-winning team where uncompromising standards, mutual respect, and genuine passion drive everything.

Pineapple Recruitment is acting as a Recruitment Agency on behalf of our client for this vacancy.