Area Support Manager - Stoke On Trent

About us:

Our Client is a market leading contract catering company specialising in school food. By combining their understanding of the education sector and their knowledge of what’s on trend in the food world, they encourage creativity and excitement in their kitchens, allowing teams to do what they do best and provide fantastic food experiences for the children.

By providing excellent care and services to both clients and children, they have ensured the successful growth of the company and to keep up with the rapid pace of this growth, they are now looking for an experienced Operations Manager to join the team.

The role:

As an Area Support Manager, you will oversee a specific area of the catering operations for a region of Primary & Secondary school contracts. Reporting into the Operations Manager, you will lead the teams teams in delivering an excellent food operation, meeting and exceeding the client’s expectations.

It is:

• 40 hours per week
• 52 weeks per year
• £30,000 per annum

Your responsibilities will include:

• Supporting the creation and delivery of sales presentations to potential new clients.
• Assisting in new contract mobilisations.
• Building strong working relationships with both new and existing clients, providing exceptional customer service.
• Ensuring all teams are fully trained in all aspects of their role and identify any training gaps.
• Maintaining company systems & procedures, and legislation.
• Carrying out regular unit audits to ensure company standards are met.
• Completing monthly reporting.
• Supporting the Operations Manager in the delivery of action plans to ensure a consistent, service led operation to our clients.

About you:

Currently working in the hospitality/contract catering sector, you will have worked in a similar role previously. Supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times.

With excellent communication skills, you can lead client meetings, managing their expectations and overcome challenges.

As well as being service-focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.

Why join them?

As one of the UK's fastest growing independent businesses you'll be joining a company where people are at the core and the opportunity to develop your career is endless. They offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way.

Our Client understands that the health and wellbeing of their employees is vital so as well as a competitive salary and car allowance/car, they've just launched a brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working!

Please note, our client expects all staff to share their commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as a Recruitment Agency.