Area Support Manager

Our client is a market-leading contract catering company specialising in school food. By combining their understanding of the education sector with their knowledge of what’s on trend in the food world, they encourage creativity and excitement in their kitchens. This allows their teams to do what they do best and provide fantastic food experiences for the children.

By providing excellent care and services to both clients and children, they have ensured the successful growth of the company, and to keep up with the rapid pace of this growth, they are now looking for an Area Support Manager to join the team in Weston-Super-Mare.

The role:

As an Area Support Manager, you will oversee a specific area of our catering operations for a region of Primary & Secondary school contracts. Reporting to the Operations Manager, you will lead the teams in delivering an excellent food operation, meeting and exceeding the client’s expectations.

This position is:

• 40 hours per week
• 52 weeks per year
• Competitive Salary

Your responsibilities will include:

• Client Relationship Management: Build and nurture strong, trusting working relationships with both new and existing clients, delivering exceptional customer service that ensures long-term retention.
• Business Growth: Play a key part in strategic expansion by supporting the creation and delivery of sales presentations and assisting in smooth new contract mobilisations.
• Training & Development: Ensure all teams are fully trained and compliant, proactively identifying and addressing any training gaps to elevate skills.
• Quality Assurance: Conduct regular unit audits and maintain strict adherence to company systems, procedures, and legislation.
• Strategic Support: Assist the Operations Manager in executing action plans to guarantee a consistently high-quality, service-led operation.

About you:?

You are a proven leader from the hospitality or contract catering sector, ready for a new challenge.

• You excel at supporting, coaching, and developing teams, instilling a shared passion for meeting high standards and excellent service levels at all times.
• You possess excellent communication skills that allow you to confidently lead client meetings, expertly manage expectations, and quickly overcome challenges.
• You are equally service-focused and process-led, ensuring standards, procedures, and systems are rigorously followed and maintained.
• You thrive working under your own initiative, have excellent computer skills, and possess a relentless desire to learn and achieve.

Why apply?

As one of the UK's fastest-growing independent businesses, you'll be joining a company where people are at our clients core and the opportunity to develop your career is endless. They offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way

Our client understands that the health and wellbeing of their employees is vital so as well as a competitive salary and car allowance/car, they've just launched their brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working!

Please note, our client does expect all staff to share their commitment to safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company

Pineapple Recruitment are recruiting for this role on behalf of our client and are acting as a Recruitment Agency.